Q&A

Q: Does Mori Building China APP have any special requirements for mobile phone models?

A: Mori Building China APP supports iPhone 8 and above mobile models with iOS 13.7 and above system versions. Android supports Android 8.0 and above system versions.

Q: Does Mori Building China APP support phone numbers outside Mainland China for registration?

A: Yes. We support registration with global phone number.

Q: What are the reasons for the failure to bind the Mori Building China APP to a company?

A: When the enterprise invitation code expires or the enterprise administrator's approval is not passed, the enterprise binding will fail. Please contact the enterprise administrator to confirm the cause of the problem.

Q: What are the reasons for the failure of Mori Building China APP to authenticate office tenants?

A: Enterprise binding may fail if the enterprise invitation code has expired or if the enterprise administrator's approval has not been granted. Please contact the enterprise administrator to confirm the cause of the problem.